All policies and procedures relating to the CQC caring Key Line of Enquiry (KLOE) are located in this section. 

Staff are required to familiarize themselves with these documents to ensure we provide compassionate, dignified care that respects individual needs

📋 What you'll find here:

• Dignity and respect policies
• Person-centred care guidelines
• Privacy and confidentiality procedures
• Communication and engagement protocols
• Advocacy and involvement policies
• End of life care procedures
  
  

For questions or clarification, please contact your line manager or the Quality & Compliance team.