Easy Read: Complaints

Tell us if you are unhappy with our care or service.

You can make a complaint.

Call us: 0800 246 1434.

Email us: support@inclusivecareoptions.co.uk.

Tell us what happened.

Tell us what you want us to do.

We will listen to you and explain what happens next.

If you are not happy with our answer, you can contact the Local Government and Social Care Ombudsman.

Call the Ombudsman: 0300 061 0614.

You can also tell the Care Quality Commission about a concern.

Call the Care Quality Commission: 03000 616161.

The Care Quality Commission does not investigate individual complaints.