Clear information for people who use our services, families, carers and professionals

For people we support
• What To Expect — an overview of assessment, planning and starting support.
• Frequently Asked Questions — straightforward answers about our service.
• Positive Behavioural Support — how we support quality of life and reduce restrictive practice.
• Contact — how to speak with our team or ask for information in another format.

For families and carers
• How We Help — the support we can provide.
• Quality & Compliance — safeguarding, complaints, governance and external escalation routes.
• Make A Referral — referral options for families, friends, individuals and professionals.
• Privacy Policy — how we use and protect personal information.

For social workers, commissioners and health professionals
• For Professionals — eligibility, service scope, referral information and response times.
• Make A Referral — send a professional referral.
• Quality & Compliance — CQC registration, leadership and governance arrangements.
• Case Study — an example of person-centred support and outcomes.

Accessible information
We can provide information in Easy Read, large print or another reasonable format. Please call 0800 246 1434 or email support@inclusivecareoptions.co.uk and tell us what would help.