Our core service areas are Hammersmith & Fulham, Westminster and Barnet. We may be able to support people in other areas following an individual assessment.

Quality is supported through safer recruitment, role-based induction and training, competency assessment, supervision, care-plan review, safeguarding, incident review and feedback. Additional skills are assessed where a person’s care plan requires them.

At Inclusive Care Options, we understand that each individual has unique care requirements. Therefore, the cost of our services is tailored to the specific needs of each client. This ensures that you only pay for the services you require and the level of care that is necessary. To receive a personalized quote that outlines the cost of your specific care plan, please don't hesitate to contact us. We are happy to discuss your needs and provide a transparent breakdown of the associated costs.

Inclusive Care Options supports adults aged 18 to 65 inclusive, subject to an assessment of needs, risks, location and whether we can safely meet the requested support. Our core client group is adults with learning disabilities, autism and complex needs.

If a referral falls outside this eligibility range, contact us and we will explain whether our service is suitable or whether another route should be considered.

Inclusive Care Options does not advertise a standalone nursing service. Where an adult’s care plan includes person-specific healthcare tasks, trained and competency-assessed care workers may provide support under appropriate delegation, professional instructions and nurse-led governance.

This can include medication support, PEG or gastrostomy care, catheter care, epilepsy support, tracheostomy or ventilation-related support, suction, injections and wound-care assistance, depending on the person’s assessed needs, the agreed care plan and current staff competency. We confirm suitability during assessment and work with the relevant healthcare professionals.

Registered nurses provide governance, clinical advice and escalation rather than every task being delivered directly by a nurse.

Inclusive Care Options combines person-centred care work with nurse-led governance. This supports clear assessment, risk management, staff competency and appropriate escalation where health needs are involved, while keeping day-to-day support focused on the person’s choices, communication and goals.

All staff complete safer recruitment checks, induction, role-appropriate training, supervision and competency assessment. Care workers are only assigned tasks they are trained and assessed to perform.

Where person-specific healthcare tasks are delegated, competency is assessed and reviewed with nurse-led governance and relevant professional instructions. Registered nurses support governance, clinical advice and escalation.

Training requirements vary by role and care package. Relevant evidence can be shared during referral or commissioning where appropriate.

We use proactive Positive Behaviour Support to understand what behaviour may be communicating and to improve quality of life. Plans focus on prevention, communication, skilled support and the least-restrictive approach appropriate to the person. Training and authorisation requirements are matched to staff roles and individual care plans.

Safety is supported through individual risk assessment, agreed care plans, safeguarding procedures, trained staff, supervision, incident review and appropriate escalation. Plans are reviewed when needs or circumstances change.

We develop personalized care plans by conducting thorough assessments of each individual's needs, preferences, and goals. Our team collaborates with service users, their families, and healthcare professionals to create a tailored plan that addresses all aspects of their well-being, ensuring that the care provided aligns with their unique requirements.

Medication support is provided by trained and competency-assessed staff in line with the person’s care plan, prescriptions and recording requirements. Concerns, omissions or possible side effects are reported and escalated to the appropriate healthcare professional.

Planned respite can give families and unpaid carers a break while the person receives familiar, person-centred support. Availability, location and staffing are agreed after assessment and depend on the person’s needs and the options available at the time.

Yes. We support adults aged 18 to 65 with autism and learning disabilities. Support is shaped around communication, sensory needs, routines, strengths, choices and personal goals, with a focus on independence and community participation.

For existing clients, staff follow the person’s care plan and emergency procedures, contact emergency services when required, and escalate concerns through the appropriate professional routes. Existing clients can access 24/7 nursing telephone support. New enquiries are responded to within one day and should not use this service as an emergency line.