Support that helps adults live safely, independently and with choice

Home and Community Support

We support adults with learning disabilities, autism and complex needs at home and in the community. Support can include personal care, medication support, daily routines, health appointments and working with families and professionals. Every package is based on an individual assessment and agreed care plan.

Independence and Daily Living Skills

We support people to build practical skills such as meal preparation, budgeting, personal safety, travel and household routines. Goals are agreed with the person and reviewed as their confidence, preferences and needs change.

Social and Community Engagement

We promote social inclusion and reduce isolation by providing encouragement and support for participation in social activities, hobbies, and community events.  Our staff engage in meaningful conversations and activities ensuring there is mutual  companionship and a sense of connection.

 

Emotional and Behavioural Support

 

We prioritise emotional well-being and use evidence-based, least restrictive strategies to support individuals with challenging behaviours. Every approach is tailored to the person, continuously reviewed, and focused on helping them lead fulfilling, happy lives.

Our Support Services

Complex Care Support

Our complex-care support is planned around the individual. Trained and competency-assessed care workers follow person-specific care plans, with appropriate delegation and nurse-led governance where healthcare tasks are involved. Support can be arranged around assessed needs; 24/7 on-call nursing telephone support is for existing clients only.

Delegated Healthcare Support

Where appropriate, trained and competency-assessed care workers can support person-specific healthcare tasks under suitable delegation and oversight. This may include medication support, PEG care, catheter care, epilepsy support, tracheostomy or ventilation-related support, injections and wound-care assistance, depending on the agreed care plan and professional instructions. This is not presented as a standalone nursing service.

Personal Care 

We provide support with daily living tasks, including bathing, dressing, grooming, medication administration, nutrition, mobility and toileting.  Our trained staff are compassionate and respectful, and they work closely with each client to understand their individual needs and preferences.  Our team conducts thorough assessments and works with the client and their family to create a care plan that addresses their specific needs and goals.

Autism and Learning Disability Support

We provide adult support that respects communication preferences, sensory needs, routines, decision-making and individual goals. Support may include daily living skills, community access, appointments, employment or education goals, positive behaviour support and building independence. We do not provide children’s services.

Planned Respite Support

Planned respite can give families and unpaid carers a break while the person receives familiar, person-centred support. Availability, location, staffing and activities are agreed after assessment and depend on the individual’s needs and the service options available at the time. Contact us to discuss what can be arranged.

Areas of Support (Continued)

 

Learning Disability Support

We provide person-centred support for adults with learning disabilities. Support may include communication, daily living skills, community access, appointments, relationships, employment or education goals, medication support and Positive Behaviour Support. Each plan is based on assessment, the person's choices and agreed professional guidance.

Home and Community Support

We support adults with personal care, daily routines, meal preparation, medication, appointments, mobility, household tasks and community participation. Support is based on an individual assessment and agreed care plan. We do not provide dementia or older-adult services.

Autism Support for Adults

We support autistic adults aged 18 to 65. Support respects communication preferences, sensory needs, routines, decision-making and personal goals. It may include daily living skills, community access, appointments, employment or education goals, relationships and proactive Positive Behaviour Support. We do not provide children's or SEND services.

Complex Care and Delegated Healthcare Support

Trained and competency-assessed care workers can support person-specific healthcare tasks where these are appropriately delegated and included in the care plan. Nurse-led governance supports risk assessment, staff competency, professional communication and escalation. This is not a standalone nursing service. Availability depends on assessment and suitable professional instructions.

Frequently asked questions

What areas do you service?

Inclusive Care Options is proud to offer its comprehensive range of domiciliary services to individuals residing within the City of Westminster. Our service area extends beyond Westminster to include the surrounding boroughs of Brent, Camden, Hammersmith and Fulham, Kensington and Chelsea, and Lambeth. We are committed to serving a wide geographical area, ensuring that individuals in these neighbouring communities have access to our high-quality care and support.

How do you ensure quality of care?

At Inclusive Care Options, we prioritize the safety and well-being of our clients. To ensure we provide the highest standard of care, we have a rigorous recruitment process for our caregivers, which includes thorough background checks,reference verification, and comprehensive interviews. Once hired, our caregivers undergo an extensive induction program and receive ongoing training on various aspects of care, including first aid, medication management,safeguarding, and person-centered communication. We also provide regular supervision and support to ensure our caregivers are equipped with the knowledge and skills to deliver compassionate and effective care.

What are the costs associated with your services?

At Inclusive Care Options, we understand that each individual has unique care requirements. Therefore, the cost of our services is tailored to the specific needs of each client. This ensures that you only pay for the services you require and the level of care that is necessary. To receive a personalized quote that outlines the cost of your specific care plan, please don't hesitate to contact us. We are happy to discuss your needs and provide a transparent breakdown of the associated costs.